Monthly Tech Support Plans
When your TV won't connect, your Wi-Fi drops, or your security camera goes dark, we fix it.
One local phone call. No automated phone trees. No spending your weekend on hold with your internet provider.
You bought your home and office technology so it would just work. But when a software update breaks your outdoor speakers, your front porch camera loses connection, or your TV remote suddenly unlinks, you shouldn’t have to spend your Saturday pulling cables out of drywall or reading online forums for answers.
R&N Technical offers monthly support plans for the audio, video, network, and security gear you already own. When something breaks, we fix it either remotely or in person.
Simple Monthly Pricing
Save 10% off your total bill when you choose a 1-Year or 2-Year prepaid option.
| Support Plan | Monthly | 1-Year Prepaid (Save 10%) | 2-Year Prepaid (Save 10%) | Support Included |
|---|---|---|---|---|
| Essential Support | $99 / mo | $1,069.20 / yr | $2,138.40 / 2 yrs | Up to 2 Hours / mo |
| Priority Support (Most Popular) | $199 / mo | $2,149.20 / yr | $4,298.40 / 2 yrs | Up to 4 Hours / mo |
| Unlimited Support | $399 / mo | $4,309.20 / yr | $8,618.40 / 2 yrs | Unlimited Support |
Choose Your Plan
Essential Support:
$99/month
Best for standard home setups
Up to 2 hours of hands-on help each month for your core home technology.
- What’s included: Remote and onsite troubleshooting, equipment resets, fixing dropped Wi-Fi signals, tuning TVs and soundbars, fixing camera feeds, and updating software.
- Good for: Houses with a couple of TVs, a main Wi-Fi router, a soundbar, and a door camera.
Payment Options:
- Monthly: $99/mo
- 1-Year Prepaid: $1,069.20/yr
- 2-Year Prepaid: $2,138.40 total
Priority Support:
$199/month
(MOST POPULAR)
Best for smart homes, multi-room AV, and small offices
Up to 4 hours of support each month with faster response times and quarterly health checks.
- What’s included: Everything in Essential, plus priority scheduling, multi-zone audio adjustments, full commercial display support, and network switch and access point management.
- Good for: Homes with surround sound, multiple TVs, outdoor audio, smart switches, or small office environments.
Payment Options:
- Monthly: $199/mo
- 1-Year Prepaid: $2,149.20/yr
- 2-Year Prepaid: $4,298.40 total
Unlimited Support:
$399/month
Best for tech-heavy properties and businesses
Continuous, unlimited support for your entire tech setup. No tracking hours, no extra surprise service fees.
- What’s included: Unlimited remote and onsite fixes, continuous network monitoring, quick app reconfiguration, camera angle resets, and priority queue placement.
- Good for: Commercial offices, restaurants, retail shops, property managers, and homes packed with tech.
Payment Options:
- Monthly: $399/mo
- 1-Year Prepaid: $4,309.20/yr
- 2-Year Prepaid: $8,618.40 total
What We Cover (And What We Don't)
We keep our policy straightforward so there are no surprises down the road.
What is covered under your monthly plan:
- Audio & Video: Fixing TVs, AV receivers, soundbars, in-ceiling speakers, streaming boxes, and remotes.
- Wi-Fi & Networks: Troubleshooting slow speeds, restarting routers, fixing dead zones, and reconnecting offline devices.
- Security Cameras: Fixing lost camera feeds, adjusting NVR settings, fixing mobile app access, cleaning lenses, and adjusting mounts.
- General Maintenance: Software updates, cable cleanups, remote battery checks, and system tune-ups.
What requires a separate project quote:
- Buying new hardware or replacement gear.
- Building a new home theater or media room from scratch.
- Running new wires inside walls during major home remodels.
- Hiring specialty boom lifts or structural contractors.
If a piece of hardware dies or needs to be replaced, we will tell you exactly what failed and give you a written estimate for the new part before we touch anything.
Why Work With R&N?
Tech companies love selling you expensive gear, mounting it to your wall, and walking away. When something stops working three months later, good luck getting them back on the phone.
We build relationships for the long run. With an R&N Technical support plan, you get to call whenever your tech acts up.
Frequently Asked Questions
What are the guidelines for Unlimited Support?
Unlimited Support provides ongoing technical support for existing covered systems under normal residential or commercial usage. It does not apply to major installation projects, complete equipment replacements, new construction, extensive cabling runs, or work requiring multi-man project crews. R&N Technical reserves the right to classify major installation or upgrade work as separate projects.
How does billing work for prepaid options?
Prepaying for a 1-year or 2-year support plan locks in a 10% discount off the total cost, eliminating monthly invoices while guaranteeing continuous priority access to technical support.